@inproceedings(2005-a-stochastic-approach-to-dialog-management,
  author = {Lluís Felip Hurtado Oliver and David Griol Barres and Emilio Sanchis Arnal and Encarna Segarra Soriano},
  title = {A Stochastic Approach to Dialog Management},
  year = {2005},
  booktitle = {Automatic Speech Recognition and Understanding Workshop (ASRU)},
  address = {Cancun, México},
  pages = {226-231}
)